Conny van der Jagt, Coordinator Purchasing & Quality at TBP Electronics
"The component business has certainly not been easy in the recent years. Then, the suppliers that stuck their neck out for you to arrange deliveries, became clearly visible. Heynen has been an indispensable force for us in recent years. In any case, Heynen scores well with us when it comes to delivery reliability.”
“Despite the fact that automation is 'key' for us, we also find personal contact very important. We have our regular point of contact at Heynen, but in case of absence we are also well served by colleagues. This gives confidence in the organization for the long term and is just very practical for the short term,” Conny explains.
Willem Schiermeier, owner Schiermeier Media
"The cooperation with Heynen is always very pleasant, personal but also professional and solution-oriented," Willem says.
"Heynen understands the market very well and they are driven to find a solution, even if there is no immediate sale in return."
Frank Meijer, audio/video technician at dB mediagroep
“It goes without saying that we bought the LiveU LU200 from Heynen. Not only because Heynen is the LiveU importer for the Netherlands, but also because they offer great service,” Frank explains. “That used to be the case, when we bought our audio mixing consoles years ago and it is not different now.”
When we wanted to make our first broadcast, it turned out that the LU200 was not yet available. The account manager from Heynen then jumped in the car to temporarily provide us with a LU600, fully pre-programmed. Just plug in and play! Where else can you find such a service?”
Harry Broers, owner Gotcha
“We like to work with professional parties such as Heynen. They understand better than anyone that material must be perfect. We have only one chance to register an event. Not two. The argument that companies such as Talpa and NOS also work with LiveU gives me confidence. Furthermore, Heynen is not a party that hides when the material is delivered. The account manager from Heynen immediately called me to ask whether the material had been received in good order and whether he could explain it further.”
Tim de Vrij, media technician at RTV Noord
“We are very happy with the collaboration with Heynen. They can advise us well on the different solutions and we are very satisfied with the LiveU solutions that we all are currently using.”
Theo Verbruggen and Maino Remmers, owners De Mediamannen:
Theo: “Maino returned completely enthusiastic from his trip to Heijen. We were really in sackcloth and ashes. If you are then helped unconditionally by a company that is not obliged to do so at all, I think that's great.”
Maino: “Within an hour my Studer was like new again! I was genuinely surprised by the craftsmanship, the technical knowledge of the Studer products, which is available at Heynen”.
Roland Bellem security technology coordinator at Infrabel ICT
“We purchase our products through market consultations and public tenders. Heynen from Houthalen often proves to be the best supplier. We are very happy with this because it is a great party to work with. Heynen knows our problems, thinks along in solutions and knows how to offer them quickly and cost-effectively. This makes Heynen an ideal supplier for us.”
Jeffrey Vlietstra, project leader of the Roparun video team
“We had heard the name LiveU come up many times in our search for the right solution. Indeed, fellow organizations were very pleased with this. What surprised us the most is the service that Heynen offers. All LiveU units are delivered fully pre-programmed and the server is set up for us. This makes it really easy to work with for the camera teams, who all work on Roparun on a voluntary basis. Plug in cameras and we can start right away! Heynen also advised us very well about how we could reduce the use of data, for example by supplying units that use HEVC (H.265 encoding) in order to save costs. Because we can rent the LiveU units instead of purchasing, we also save a lot of money. I would rather call Heynen a partner than a supplier.”
Bram Wittendorp, Network/System Administrator at RTV Drenthe
"Heynen has been our partner for live streaming solutions for years. For example, we use several LiveU AV encoders to stream live OTT on location. This to our full satisfaction. The service offered by Heynen goes beyond a nice sales pitch. It was a logical step for us to look at Heynen during the search for a new encoder.”
Jaap van 't Riet, Manager Broadcast Facilities & ICT at Qmusic
“Heynen characterizes itself as a company with old-fashioned service, in the good sense of the word. While waiting for the official deliveries, we were allowed to borrow equipment so that we could move forward. The collaboration is super pleasant and Heynen is easily accessible”, Jaap says.
Martin Wijbenga, 1st Program Technician at Omrop Fryslân
"Do I want something checked or tested? A demo on site? Heynen’s account manager will be the first to offer his help. It is very nice that we can put any broadcast issue to Heynen and trust that the answer is correct. Heynen has never disappointed us in that respect. It also feels more like a partnership than a supplier-customer relationship."