Heynen ServiceDesk Solutions

Managed spare parts stock

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You rely on tools and equipment to run your business. And sometimes the tools and equipment fail or break down. Having a spare part stock available significantly reduces the Mean Time To Repair and gets you up and running as quickly as possible.

    Get the right parts

  • Getting a spare part stock in place increases the Capex costs of your project. You only want to get those parts in place that are critical to your operation - there is often no need to keep a complete spare unit available. Heynen works together with you to determine which parts need to be taken into stock and which parts you don't need. We can also change the Capex costs to Opex costs by adding the spare parts to an SLA agreement. For many of our customer we keep spare part stock available at our offices and have an agreement in place to exchange them in field within a certain time in case there is a fault.

  • Consignment stock

  • In many cases where you need spare parts, time is of the essence. You need to have the spare parts available at your premises. In these situations Heynen can work with consignment spare part stock. The stock is at your facility and you take what you need, when you need. In these situations it it important that your service straff is training so that they know how to replace the part.

  • Main Advantages

    Minimizes Mean Time To Repair (MTTR)
  • Optimizes the availability of your tools and equipment