Network Monitoring and Analysis Blog

Wednesday, 15 June 2011 08:23

KPN Selects RADCOM Omni-Q Solution to Monitor Services on its IMS Network

Radcom OmniQ for IMS

RADCOM, Ltd. (NASDAQ and TASE: RDCM), a leading network test and service assurance solutions provider, has announced that KPN, the Netherlands' major telecom operator, has selected RADCOM's Omni-Q solution for end-to-end monitoring of its IMS network. KPN will deploy the distributed system, based on RADCOM's powerful R70 probes, to facilitate fault management, service performance analysis, troubleshooting and pre-mediation.

Omni-Q's ability to correlate network-wide sessions involving TDM, VoIP and IMS protocols in a multi-vendor environment is an important component in KPN's rollout strategy. KPN's new IMS platform will replace the existing SS7 technology, making the carrier one of the first operators worldwide to adopt and deploy an operational IMS core.

"Omni-Q's deployment fits well into KPN's strategy of ensuring service quality. RADCOM's customer-centric attitude along with Omni-Q's flexible architecture and comprehensive network and service monitoring solution gives us the tools and information we need to confidently roll out services over IMS. We evaluated many solutions, and Omni-Q was definitely the most advanced," said KPN's Director of Service Operations.

"As a new technology, IMS posed many deployment and monitoring challenges. KPN performed an exhaustive evaluation process, and we are pleased to have come out on top, proving that our Omni-Q solution is among the most advanced," said David Ripstein, RADCOM's CEO. "KPN is one of the most innovative and demanding service providers in the world. We are honored to enter into this partnership and are convinced that IMS represents a major area of growth for the company."

The OmniQ solution is designed and commissioned by Heynen who also takes care of the support. The inputs of the design were the functional demands of the different user groups and the KPN network architecture. Based on Radcom's product platform a tailored solution is created that meets the current demands of KPN and is ready for future expansions.

The Omni-Q solution is fully scalable and enables easy monitoring of all network activity. Omni-Q detects and analyzes voice, video and fax conversations, and also captures and reports signaling information, quality of service metrics and perceived call quality, giving service providers crucial wide-ranging visibility into their network operations. The deployed solution includes the R70 probe, a unique monitoring and analysis tool that, in one box, meets the increasing demands of evolving network infrastructures and services.

About KPN

KPN is the leading provider of telecommunications services in the Netherlands, serving customers with wired and wireless telephony, internet and TV services. To business customers, KPN delivers voice, internet and data services as well as fully-managed, outsourced ICT solutions. Both nationally and internationally, KPN provides wholesale network services to third parties, including operators and service providers. In Germany and Belgium, KPN pursues a multi-brand strategy with its mobile operations, and serves multiple customer segments in consumer as well as business markets. KPN was incorporated in 1989 and is listed on the Amsterdam and Frankfurt stock exchanges.


RADCOM develops, manufactures, markets and supports integrated probe-based service assurance solutions for communications service providers and equipment vendors. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks. The company's products facilitate fault management, network service performance monitoring and analysis, troubleshooting and pre-mediation. RADCOM's shares are listed on both the NASDAQ and Tel Aviv stock exchanges under the symbol RDCM.

About Heynen

Heynen is the long term selected partner of Radcom for the Benelux region to deliver monitoring and analysis solutions for the operator and service provider market. Delivering network troubleshooting and monitoring solutions is a key activity of Heynen. Heynen has many years of experience helping customers to reduce the time it takes to get to the root cause of issues, gain insight in network and user behaviour and fulfilling specific customer monitoring and troubleshooting requirements.

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    RADCOM provides integrated probe-based service assurance solutions for communications
    service providers and equipment vendors. The company specializes in next-generation Cellular as well as IMS, Voice, Data and VoIP networks.

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